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Advice Works: Service Pledges

Home > Services > Council and government > Council information, performance and statistics > Service pledges

Advice Works aim to provide a first class service and our service pledge document explains the level of service you can expect to receive from us.

Adobe Acrobat PDF iconAdvice Works: service pledges (pdf - 60kb)

You need Adobe Acrobat Reader to view this document. Download Acrobat reader here.

For more information, contact your local Advice Works office:


A dedicated telephone helpline has been set up for clients and staff from other services to contact advisers, request information and make referrals - 01505 381 055.

Opening times for the Advice Works service are Monday to Thursday, 8.45am - 4.45pm, and Friday, 8.45am - 3.00pm.

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